Frequently Asked Questions

Everything you need to know about your coffee, your ritual, and your order.

  • We currently ship within the United States.
    We are working toward expanding in the future.

  • Orders are typically processed within 1–3 business days.
    Shipping times vary based on your location but usually arrive within 3–7 business days.

  • Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your delivery in real time.

  • Shipping rates are calculated at checkout.
    From time to time, we may offer free shipping promotions.

Section 1: Orders & Shipping

Section 2: Coffee & Product

  • Our coffee is crafted with intention.

    We focus on creating a consistent, premium experience centered around clarity, calm, and daily ritual—not just flavor.

  • We offer a range of roast profiles designed for different moments in your day—from brighter, lighter profiles to deeper, richer blends.

  • Yes. You can select your preferred grind type when placing your order.

  • Our coffee is roasted and prepared to ensure freshness and quality with every order.

Section 3: Subscription (The Morning Ritual)

  • The Morning Ritual is a recurring coffee subscription designed to keep your routine consistent.

    You choose your preferred coffee and delivery frequency—we handle the rest.

  • Yes. You can update, pause, or cancel your subscription at any time through your account.

  • You’ll be billed based on your selected delivery schedule.

  • Yes. Subscription members receive preferred pricing and the convenience of automatic delivery.

Section 4: Returns & Support

  • Due to the nature of our product, we do not accept returns on coffee.
    However, if there is an issue with your order, please contact us and we will make it right.

  • If your order arrives damaged, contact us within 48 hours of delivery with photos, and we’ll resolve it quickly.

  • You can reach us at:
    hello@vawnstevenscoffee.com

    For order support or issues, please include your order details so we can assist you as quickly as possible.

    We aim to respond within 24–48 hours.

Your experience matters to us.
Every order is part of your daily ritual—and we take that seriously.